How to get to grips with the numbers in your business

Hands up who loves working on the numbers in your business? Spreadsheets and balance sheets – woohoo! No??? Bane of your life? Stuff you constantly shy away from and leave until the last possible moment to deal with?!? OK, let’s be honest, most people do NOT love the accounting bits of their business. It’s easy to feel out of your depth and a bit overwhelmed by it all isn’t it? Which is why last week’s vlog explains exactly how to work out one of the most important figures in your business…

Do I Need To Pivot?

How many times have you heard the word ‘pivot’ recently? Is it more than a bazillion or just slightly less? Have you already pivoted in your business as a result of the current situation? It feels as though EVERYONE is doing it & for some it’s undoubtedly the right thing to do. But it isn’t right for everyone. In fact all this hype could lead some people to go racing off at a tangent that they’ll later regret. What are your thoughts on this – a necessary evil, a great idea to…

3 Simple Tips for Daily Focus

How are your days going right now in the joys of lockdown? Are you finding it impossible to focus because your house is non-stop chaos? Or are you finding things incredibly monotonous so that days all seem to blur into one? Or maybe you’re one of the fortunate few who is sticking to a structure and cracking on with things! One thing that I’ve found over the years that can really help with my focus is a 5 minute daily routine where I ask myself 3 simple questions to review my day &…

How to Help More People to Buy From You

How good are you at telling people how much it costs to work with you? Or even at explaining exactly how they can work with you and what you offer? This is such a key moment for your potential customers but that only adds to the discomfort of talking about money doesn’t it? Because how many times have we all been told that we shouldn’t talk about money??? But being able to explain very clearly and simply what you do is sooo important. Almost as important as sounding totally confident when you tell people how much it costs. Which is why this week’s vlog shares…

How To Grow Your Business Through Collaboration

Is collaboration a deliberate part of your business strategy? Or do you like the idea of it but have never worked out how to make it happen? Or think I’m bonkers and prefer to see everyone else as your arch enemy (although let’s be honest you probably wouldn’t be in this group if you were in that camp!) My vlog talks of the many & varied benefits of collaborating. For me it can be a fantastic way to build a team, which is hugely valuable if you work on your own or have limited support. It can also be a great way to help…

How To Build Some Consistency Into Your Weeks

Do you control your diary or is it controlling you? Do your weeks feel consistent, nicely mapped out and organised in a way that works well? Or are they more like kamikaze weather storms that keep eating you up and spitting you out? My vlog last week talked through a process to map out a framework for your weeks so that you can start to create some consistently, some control, and most importantly some calm to your weeks.     I’d love to hear your feedback on the vlog and my suggestions for creating your ‘ideal week’ How about you though … do you love consistency…

A Simple Method To Upgrade Your Customers

Are all your clients fabulously awesome, perfect, wonderful, amazing, ideal clients? Or are there a few hangers-on and lurkers in there that you would actually much rather see the back of? Do you have some of those awful clients that bleed you dry in terms of your time, your energy, and your cashflow? One of the things that I’ve been doing with a few different clients at the moment is working through their list of existing customers to grade them. Which means they can see at a glance how many of their customers are really good customers that they want to nurture and…

How to Write Great Proposals That Gain You More Clients

Do you ever find yourself feeling bamboozled and at a bit of a loss when a potential client asks you to send them a proposal? There can be so many tricky questions about quotes or proposals can’t there? How do you know what to put in there? How do you make yourself look fabulous and professional? How do you create something compact and simple, and yet cover every possible detail in the universe so that the client is desperate to sign with you? So, I thought I would share some tips with you today about how to create a great proposal that works on your terms; that’s really simple, and that…

How Systems & Processes Can Help You Grow Your Business

If I suggested we talked about systems and processes in your business, what would be your immediate reaction? My guess is that it would NOT be a reaction of excitement! Let’s face it, systems and processes generally make us think about things that are slightly dull, fairly monotonous, perhaps a bit regimented, and maybe even boxing us in.  They’re all very computer says no! So, they’re not something that tend to get us excited or enthusiastic. And I think that’s one of the reasons why it’s very easy to put off creating more systems and processes in your business. However, I want to talk…

How To Build A Team To Help You Grow Your Business

How good are you at using other people’s skills to help you grow your business? I think one of the big challenges of growing a business is that it’s very easy for it to become your baby. Which can sometimes turn you into a bit of a control freak! Without intending to, you can find yourself becoming obsessed with every detail, wanting every single thing to be absolutely perfect and always done precisely the way you want it done. But the drawback is that if you’re the person who controls everything in your business, and the person who makes every single decision…

3 Reasons Over-Servicing Could Be Damaging Your Business

Do you pride yourself on delivering exactly what your customers pay for? Or are you one of those people that really likes to go the extra mile? Do you pride yourself instead on delivering something more than the customer is paying for? Do you believe that over-delivering, or over-servicing as we might call it, is a good business strategy? Because I know that lots of people growing a business believe that if you constantly deliver something that little bit more than the customer expects, then that will really satisfy them. They might shout about you, they might buy more from you, they…

How do I know what price to charge?

Do you ever find yourself having a bit of a heated internal debate about whether you’ve got the pricing right in your business? I know that for a lot of people who are growing a business, price is one of the most difficult and often most uncomfortable areas of business. It brings up all sorts of questions about worth and about value; it really does have a huge amount of emotion connected to it. It can trigger lots of questions like: “What’s my value? What’s my product or my service worth? What’s my worth? What does value really mean to my customers?…

How to overcome the loneliness of building a business

Do you ever feel isolated when you’re running your business? Does your business sometimes feel like a very lonely place? Because I think this is something the vast majority of us go through.  And not just once, it can easily rear its head again quite regularly. No matter how much our friends and family really want to support us, if they’ve never had any direct involvement in running a business, then the reality is that they simply don’t get it. They don’t understand what it feels like to have the complete responsibility of that business on your shoulders 24/7. They want to…

Do you need a business plan?

Today I want to share with you some great tips about business plans. No don’t stop reading just yet, just in case that’s giving you the heebie-jeebies! I have been talking to lots of people recently about the need for a business plan within a small business. Are they actually relevant and a good use of time or are they just corporate bull and wasting time on something that’s going to get shoved in that bottom drawer, never to be seen again? And even if you love the idea of having a plan, often it’s much easier to write the plan…

Are You Open to Feedback?

If we’re open to it, life constantly teaches us lessons about our business, even in ways that we really don’t initially see the relevance of at all. A few bazillion years ago, I used to be an athlete. I used to be a sprinter. I ran for England and for Great Britain; I was a National Schools champion three times, an Under-23 European Cup winner, and ran for the England Senior team in amazing places like Rome, Moscow, and Gateshead! And I know you’re probably thinking, “What on earth has that got to do with business, and particularly with your business?”…