Are You A Sales Guru or Sales Phobic?

There’s a question that I regularly ask new business owners that I meet. It’s a really simple question but it can be incredibly insightful. The question is … “what’s your opinion of salespeople?” Their answer usually speaks volumes about their personal approach to sales, about their team’s approach if they have a sales team, but more importantly about their business’ current sales performance as a result. So what’s your opinion? Do you think of salespeople as being pushy, aggressive, inconvenient, or worse? Or do you consider them to be skilled professionals who build great relationships and guide customers through a clear buying…

How British Is Your Attitude?

We all know that Americans are fantastic at congratulating themselves and each other for their success. The Australians are always looking for an excuse to chill out & reflect on what they’re achieved. If we’re honest though, don’t most Brits think that’s all just a bit crass? As a nation we’re brought up with a head down, soldier on, stiff upper lip attitude. Just look at the current trend for ‘Keep calm and …..’ slogans. All that slogan says is ‘life’s supposed to be difficult but that’s OK because we’re British so we can handle it’. Enough! I have news for…

Do You Have Vision?

When I talk to small business owners about their vision I hardly ever receive a crystal clear response. Typically people have a rough idea of what they want to achieve but they’re so entrenched within the day to day detail of their business that they rarely stop to solidify their vision for the future. I often get asked why a vision is so important anyway. What I hear is: why bother with a vision statement at all? Isn’t a rough outline of what I want to achieve enough? And aren’t vision and mission statements just for big, faceless companies so they…

Is Your Business Safe To Drive?

Every morning when I get in my car I know instantly whether my car is safe to drive. I have the Blackpool illumination style lights show on the dashboard and then, fingers crossed, they all go off and I’m good to go. Some days though, there’s one left on. Now what am I going to do? Let’s be honest, I’m no petrol-head and whilst I know what the main dashboard lights are all about there are plenty that I haven’t got a clue about. That’s when the trusty handbook comes out of the glove compartment and tells me exactly what…

How Clear Is Your Message?

Have you ever had the experience of listening to someone telling you in great detail what their business does and yet still feeling that you haven’t got a clue? Sometimes this happens because people know their own business in such detail that they aren’t able to step back and describe in a really simple way what it does. Or it may be that they struggle to describe it to others because they’re still trying to make some key decisions about exactly what they do and who they want to do that for. Does any of this sound familiar? If it does, don’t…