Is It Time To Ditch Your Difficult Customer?
Have you ever sacked a customer? Or have you gone backwards and forwards for months debating whether to ditch a duffer but keep talking yourself out of it? It’s a tricky old decision isn’t it? But you know what? When you finally pluck up the courage to sack a customer that doesn’t appreciate it it’s hugely liberating! As I explain in this speedy vlog. How about…
How To Stay on Top Of Your Workload
I don’t know about you but I loved the long Easter weekend and taking a few days out of my business. That always seems to make the to do list feel 36 times as long once you’re back though doesn’t it? Even to the extent that you might ask yourself whether it’s actually worth taking time off or whether it’s easier to just work, work, work constantly. BUT it doesn’t have to be like that! What I’ve consistently found over my years as a Coach is that business owners are hugely skilled at setting themselves massive, unachievable workloads. But with a relatively simple shake-up…
Is work – life balance a myth?
Do you feel like you have balance in your business? Or does it feel like a bit of a permanent, non-stop roller coaster? I know that running your own business can be demanding and relentless, and the past year has probably proven that more than any other. But the simple truth remains, that when you work tired you’re not focused or productive. So it doesn’t help your business, and it definitely doesn’t help you! Not that I’m suggesting that creating balance is a doddle, it isn’t. But it can be done. And the best bit is that your business will actually thank you for it. So, watch…
How to Gain More Testimonials
When did you last ask your customers for testimonials? Do you have a system for this that tells you when and how you’ll ask? Or do you leave it to chance and keep forgetting for a few hundred years? There’s no doubt that customer testimonials (genuine ones!) are a great tool to prove your credibility, show that you know your onions and help people see that you’re genuinely good at what you do. And let’s be honest … receiving testimonials is brrrrrilliant isn’t it? So, let’s be a bit less British…
The Value of Seeking Feedback
How often do you wonder whether you’re appealing to the right customers? Or if you’re saying the right things in your marketing? Whether you’re charging the right price or even selling the right products? When every single decision in your business falls to you it can be so hard to be objective about these things can’t it? Which is why I think having access to feedback is such an important step in growing your business. And no, you don’t have to pay…
How Structure Can Set You Free?
Are you someone who loves structure and organisation in your business? Or do you thrive on freedom, flexibility and creativity, so you fight against the idea of being too structured? What I’ve found over the years is that many people started a business because they hated the rigidity of working for somebody else, so they don’t like the idea of being too structured within their business. They think it means restriction, control and limitations. And who wants any of that! Whereas, finding the way to use just the right amount of structure in your business can actually be really liberating. By planning in the key…
How To Keep Track of Everything
Does your to do list often feel as though it has a life of its own? As though it’s a creature possessed that just keeps growing and growing no matter what you do? I’ll let you into a secret… Most other people are feeling exactly the same. Which is why I wanted to share 3 of my favourite tips today to help you simplify and manage all those tasks and actions without it feeling as though they’re dominating your day. I have…
How To Explain Your Value
We’ve all heard the advice about selling on value rathe than price haven’t we? It’s great advice. But that doesn’t mean that focusing on or articulating your value is an easy thing to do. For many people I actually think it’s really tricky. Because you have to find that perfect balance between confidence and bragging! And you have to be able to explain clearly, but really simply why you’re the best person for the job. And let’s be honest, shouting about our skills, successes or…
Do you need a business plan
Have you ever spent aaaaaaages creating a business plan and then never really used it at all? Or have you created a plan that looked amazing but you never managed to stick to the plan so the effort was all wasted anyway. Would you love to have a clear and simple plan but you feel as though the whole thing is overwhelming so you just don’t get started? Personally, I think having a plan for your business is really important. But it needs to be short-term, focused and brief. It needs to feel current and relevant or it’ll just get lost in the bottom…
Do you tolerate too much?
Would you describe yourself as a tolerant person? Because tolerance is often seen as a bit of a virtue isn’t it, so it’s something we should strive for surely? Well, actually NO. Not in business! In business tolerance is likely to mean your boundaries are woolly, your customers expect too much and you don’t feel valued for your brilliance! Which is why my vlog this week talks you through a number of ways that your patience and tolerance might actually be getting in your way in business, and give you some ideas about how you could make small changes that would really help you.
How to Handle Requests For A Discount
How do you feel when somebody asks you for a discount? Are you appalled, outraged and indignant? Disappointed that they can’t see the value in what you do? Or intimidated by the thought of having to justify your price? Orrrrrr, do you just tend to capitulate & agree because, hey they’re nice and they’ll make a lovely client! In my vlog this week I share some of my favourite tips about how to confidently hold your ground on your price when somebody questions it. Have a nosy & let me know…
How to build simple systems into your business
Do you regularly feel as though your business is too chaotic? As though there are so many things to remember that you feel as though you’re forever spinning plates? You’re definitely not alone in that. I think it’s a really common challenge to know that you need to create some proper systems and processes but you’re so busy because of the lack of systems that you just can’t find the time to get started. And of course systems don’t pay the bills do they? Well no, but they DO give you the…
How To Rediscover Your Mojo
Is it feeling as though staying positive and focused is getting harder and harder as the year goes on? Are you normally the one who keeps everyone else positive and upbeat? But you’re feeling as though your mojo is flagging and your focus is failing right now? It has been a TOUGH old year hasn’t it! And that means that I’m talking to LOTS of people who are really struggling with their energy levels at the moment and just not feeling like themselves. The first thing to bear in mind is that…
