Do You Need Processes In Your Business?

Do you have clear systems and processes in your business that keep you on track? Now I know that a lot of people think systems are going to pin you down, destroy your creativity, and hem you in. But actually what they create is consistency, efficiency and professionalism. They stop you from forgetting things, missing out steps or constantly feeling as though you’re reinventing the wheel. Anything that you do regularly is something that you could create a system or process for to help you save time and deliver an even better service.

Are you easy to buy from?

Do you make it really easy for potential customers to quickly find the answers to all their potential questions? Or do you play your cards close to your chest because you want to speak to people personally to help them make a decision? If it’s the second one then you may find that you’re accidentally outing customers off and losing business. Evidence shows that customers these days like to do a lot more research about a potential supplier before they ever get in touch and that once they do get in touch they’re pretty…

Do You Really Need A Sales Process?

Do you think you’re grrrreat at sales? Or does it give you the complete heebie jeebies so you try and avoid it at all costs? Do you also have those awkward moments with potential customers when you think they’re really interested but you’re not quite sure and you just don’t know how to help them make a final decision? This is often down to not having a clear enough process that will keep you on the straight and narrow. Now I know that a process, and especially a sales process sounds like it…

How To Explain Your Value

Are you confident about explaining what difference you make to your customers? Can you quickly tell somebody why they should work with you? Or do you find yourself scrabbling around when you try to talk about the impact you have and the value you add to your customer? I honestly think this is one of the biggest challenges for lots of people in business. We’re all taught as youngsters not to show off and to be quiet and humble. But unless we can clearly quantify the value we add to our clients…