How To Get More Done In Less Time

Have you ever had one of those situations where you’ve spent what feels like hours & hours of your time talking to a potential customer. You’ve helped them, advised them, given them some tips, talked about your service, sent them a lovely proposal. And then they lose interest. And you feel like a total mug! Or how about all those times in the dim and distant pre-lockdown past when you’d go and meet a great prospect for coffee only to find out that they wanted to pitch to you. What a waste of…

How to get to grips with the numbers in your business

Hands up who loves working on the numbers in your business? Spreadsheets and balance sheets – woohoo! No??? Bane of your life? Stuff you constantly shy away from and leave until the last possible moment to deal with?!? OK, let’s be honest, most people do NOT love the accounting bits of their business. It’s easy to feel out of your depth and a bit overwhelmed by it all isn’t it? Which is why last week’s vlog explains exactly how to work out one of the most important figures in your business…

How to handle negative feedback

Have you ever had some feedback from a customer that you found really hurtful? Have you wondered why they could be so brutal with what they say & seemingly not give a monkey’s about how they made you feel? Did it upset you? Or make you really bloody angry? Or do you just take it all in your stride and chalk it up to experience? My vlog this week talks about how to consider negative feedback in a much more objective way. And how to separate yourself from the customer’s emotions…

How to add subtitles to your videos

I’ve had looooooads of questions recently from people asking how I subtitle my videos. And the answer is that I actually have absolutely no idea! Because my trusty VA Kylie takes care of the whole thing for me. Which is why, instead of a vlog from me this week, I asked Kylie to film a short training video that walks you through the exact process she uses, including which apps and the process she follows. Now this is no mean feat because Kylie is definitely NOT a fan of being the one on…

Do I Need To Pivot?

How many times have you heard the word ‘pivot’ recently? Is it more than a bazillion or just slightly less? Have you already pivoted in your business as a result of the current situation? It feels as though EVERYONE is doing it & for some it’s undoubtedly the right thing to do. But it isn’t right for everyone. In fact all this hype could lead some people to go racing off at a tangent that they’ll later regret. What are your thoughts on this – a necessary evil, a great idea to…