Why Every Business Needs A Sales Process

When I say ‘sales process’ does that make you think of pushy, aggressive sales people who have their own inflexible approach that never bends regardless of your needs as a customer? If it does, don’t worry, you’re definitely not alone because I know it implies that for a lot of people! But it absolutely doesn’t have to mean that. I’m a huge believer that every business should have a sales process because it’s actually the best way to make sure your prospects get exactly what they need. Yes, it helps you to organise yourself and your business and to keep…

Why Pressure Is A Privilege

I was absolutely engrossed over the weekend watching the Winter Olympics. Saturday was an amazing, record breaking day for Great Britain as we won 3 medals in a day for the first time ever. What brilliant performances! There was one throwaway line in skeleton gold-medallist Lizzy Yarnold’s post-competition interview that really intrigued me though. She was asked what a difference it had made to her training and preparations to have another emerging British athlete breathing down her neck. And she replied “pressure is a privilege”. I don’t think I’ve ever heard it described that way before! It made me think about the pressure…

3 Ways To Get Paid Faster

One of the most damaging things to a small business is having clients that pay late.  The best laid plans can be shattered when expected payments don’t arrive. You may then find yourself in that awkward situation of having to juggle the payments due out of your own business and working out what’s the most urgent versus what can wait. You might have to put marketing or outsourcing plans on hold because you no longer have the budget. And of course you have the headache of how and when to follow up. How do you chase up this money…